w?nspoolwowexec.exe

JMend · Jun 9, 2005

Im having problems getting rid of it? Help please. Thx

Logfile of HijackThis v1.99.1
Scan saved at 1:25:23 AM, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Jose S. Mendez\Desktop\programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/rdrun/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 0.0.0.0:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {C6056B06-5531-A98D-9A0A-9377E1123899} - C:\DOCUME~1\JOSES~1.MEN\APPLIC~1\AIMTIM~1\Fivebat.exe
O2 - BHO: (no name) - {DE37CDCB-702D-04AD-7F56-7DC2BE5E46E4} - C:\WINDOWS\system32\lhwmdb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe"
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Bold user] C:\DOCUME~1\JOSES~1.MEN\APPLIC~1\FORKEA~1\Bike Sect.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb028.cab
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Removed · Jun 9, 2005

Download, install, and run Microsoft Antispyware and the latest version of Ad-Aware. Update your Anti-Virus software and run a full scan.

JMend · Jun 9, 2005

I have already ran ad-aware before. Thats how I found out about w?nspoolwowexec.exe. Ad-aware is what told me it cant delete it and I have also tried manually deleting it but nothing worked. I also cannot run Microsoft Antispyware because i cannot find my COA.

BMR777 · Jun 9, 2005

Microsoft Antispyware is free until next month. You do not need a COA.

BMR777

JMend · Jun 10, 2005

Thx alot guys. That new microsoft anitspyware found more then ad-aware and i guess got rid of all of it. I didnt see that it found the w?nspoolwowexec.exe, but theres no more pop ups and thats all that matters. Thx again for the advice ya really saved me alot of anger management. :grin:

Removed · Jun 10, 2005

Swell. Glad we were able to help you.

Another piece of advice: Don't use Internet Explorer. Switch to Mozilla Firefox. :smooch:

Geekgirl · Jun 10, 2005

I didn't even see w?nspoolwowexec.exe in your HJT log :4-dontkno

You may want to navigate to C:\WINDOWS\System32\w?nspoolwowexec.exe and see if it exists and delete it. That location is no doubt where it would be residing.
You may need to show Hidden Files and Folders as it may be a hidden file.

(Go to My Computer >Tools >View >Folder Options tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.)

I also noticed you have Restrictions present on your system, did you set these?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

w?nspoolwowexec.exe

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