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Windows 7 Shutdown-BlueScreen

2.3K views 1 reply 2 participants last post by  mitchelljam  
#1 ·
Every time I shut down, Windows will go back to the login screen and it will say Shutting Down. It takes it FOREVER to finally shut down (or restart) and when it starts back up I get a message saying Windows has recovered from a serious problem, or something like that. Here is the information about it:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 830F4020
BCP4: 8193AB24
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111309-51734-01.dmp
C:\Users\*******\AppData\Local\Temp\WER-259703-0.sysdata.xml

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Any suggestions?
 
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