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Lag spikes during ordinary usage. At wits end. Please help.

935 views 3 replies 2 participants last post by  OldGrayGary  
#1 ·
I don't know where else to turn to. *I've spent so much goddamn time trying to figure this out, but I just don't know enough to do enough.

Problem: During any usage, whether it is word processing, surfing, video editing, or looking at photos, I get random lag spikes where the mouse will stutter, lag, or just*freeze altogether*for 2-5 seconds bursts --*and then it's gone. *Happens about once every 15-30 minutes, but sometimes (like right now), it happens every 5 minutes. *I can't really figure out when this started, but I never had it when I was on Windows 8, which was over six months ago.

Specs:
  • OS: Windows 10 (upgrade from Windows 8)
  • Motherboard: ASRock H97M-ITX/AC Mini ITX LGA1150
  • CPU: Intel Core i3-4370 3.8GHz Dual-Core Processor*
  • GPU: Sapphire R9 285 OC Edition
  • Memory: Crucial 8GB (2 x 4GB) DDR3-1600
  • PSU: Corsair CX 500W 80+ Bronze Certified Semi-Modular ATX
  • SSD: Samsung 850 EVO-Series 120GB 2.5"
  • HDD: Western Digital Caviar Blue 1TB 3.5" 7200RPM
  • HDD: Western Digital Green 640 GB 3.5" 7200RPM
  • Network: LAN connection to ASUS RTN66U router.

What I've done thus far:
  • Moved wireless mouse receiver closer (within 1 foot with no obstructions).
  • Tried a different cordless mouse.
  • Tried a corded mouse.
  • Tried plugging mouse into*different USB port.
  • Removed all non-essential*peripherals, like external hard drives and speakers.
  • Exited Malwarebytes.
  • Fully uninstalled and removed*Malwarebytes and reinstalled.
  • Put all mouse drivers into compatibility mode to Windows 8.
  • Removed Realtek HD audio driver.
  • Removed ALL audio drivers.
  • Disabled Cortana.
  • Uninstalled Samsung Magician.
  • Updated Chrome from 32 to beta 64.
  • Monitored memory usage in Task Manager. *Only notable things are that Malwarebytes which hovers around 175MB and Chrome, which (as we speak) has about 15 instances, totaling about 1GB. *Total memory usage hovers around 42%.
  • Updating graphics card drivers.
  • Downloaded AsRock software and reflashed/updated*all BIOS related matters.
  • Made absolutely sure my computer is cool and not overheating.
  • Ran Windows Performance Monitor, which I admittedly don't know how to use, and which shows no spikes of any kind when I encounter lag.

I'm ready to blow this thing up. *I'll do whatever it takes to get this to go away. *It's driving me mad. *What should I do? *Buy a new motherboard, upgrade processor, get more ram? *Nuke the OS and do a clean install? *Just smash the computer and start fresh? *Can I run some monitoring software and figure out what the F is causing all this? *
 
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#2 · (Edited)
Hi eyc .... and welcome to the forums ....

I'm impressed that you are able to keep that tiny board from overheating - are you liquid cooling or just air cooling? (usually not much room for fans in ITX cases ... )

You are probably OK with the Corsair 500w - but if you have a friend who has upgraded a power supply lately, and has a slightly stronger one laying around, why not test with that - just to see. Since things worked OK in Windows 8.1 though, it's not a high-percentage chance (just something to rule out).

How are the two large "spinners" attached (the hard drives)? Not through USB, I hope. Sata or eSata would be the preferred connectors.

I don't know if your setup automatically switches between the Intel HD Graphics built into the i3 and your Radeon R9 285 ... but you might try simply disabling the Intel onboard for a bit & see if that changes anything. (if it isn't already disabled, that is).

Since you have a lot of disks going, probably with lots of data that Windows Search and Windows Indexing and Windows Media Player Network Sharing Service all love to index --- check in on your indexing settings (Control Panel) and if you don't need much indexed, scale back some of that ... If you don't share media on your network, you can turn off the Windows Media Player Network Sharing Service (from Services) ... etc.

And - the obvious - if you made a system image of Windows 8.1 before upgrading, you have the option to go back to what worked before.

You could always try the upgrade again, perhaps a clean install - just to see if things go better. But have the older version on a system image backup, to keep your sanity and safety in a good place.

I'll check back again after I finish up some projects tomorrow. There's an info-gathering app we can try if you'd like....

Cheers


[hmmm... late edit: and just as a test, try a generous manual setting for Virtual Memory ... something like 8192 - 12288 ..... it's bigger than usual, but that should rule out odd pagefile usage that some programs/games with memory leaks can make trouble with ... you can return the settings back to normal after testing with the huge pagefile]
 
#3 ·
Thank you for looking into this for me. Very much appreciated.

I'm impressed that you are able to keep that tiny board from overheating - are you liquid cooling or just air cooling? (usually not much room for fans in ITX cases ... )
Just air cooling. The case (Inwin 901) is pretty large for a Mini ITX. I have the stock Intel fan on the CPU, a 90mm fan exhausting out of the back, and a 120mm fan in the front-bottom pulling air in. The case sits inside a cabinet, but the cabinet itself is cooled with one 120mm intake fan and two 120mm exhaust fans.

Image


You are probably OK with the Corsair 500w - but if you have a friend who has upgraded a power supply lately, and has a slightly stronger one laying around, why not test with that - just to see. Since things worked OK in Windows 8.1 though, it's not a high-percentage chance (just something to rule out).

How are the two large "spinners" attached (the hard drives)? Not through USB, I hope. Sata or eSata would be the preferred connectors.
I will keep the PSU issue in mind. You are correct that it was working normally in Windows 8.1. As far as the hard drives, they are attached directly the motherboard -- I can't remember if Sata or eSata.

I don't know if your setup automatically switches between the Intel HD Graphics built into the i3 and your Radeon R9 285 ... but you might try simply disabling the Intel onboard for a bit & see if that changes anything. (if it isn't already disabled, that is).
I remember dealing with this when I built it about 8 months ago. I don't remember what I decided, but I'll look into it.

Since you have a lot of disks going, probably with lots of data that Windows Search and Windows Indexing and Windows Media Player Network Sharing Service all love to index --- check in on your indexing settings (Control Panel) and if you don't need much indexed, scale back some of that ... If you don't share media on your network, you can turn off the Windows Media Player Network Sharing Service (from Services) ... etc.
Great point. On a related note, I was looking at Task Manager and occasionally noticed Photos Background Task Host running and taking 40% of CPU. I researched and saw some similar lag issues being discussed, so, I re-registered all Windows apps (as recommended). I'll see if that makes a difference. At a minimum, it appears to have eliminated the Photos Background thing from running.

[hmmm... late edit: and just as a test, try a generous manual setting for Virtual Memory ... something like 8192 - 12288 ..... it's bigger than usual, but that should rule out odd pagefile usage that some programs/games with memory leaks can make trouble with ... you can return the settings back to normal after testing with the huge pagefile]
I'll give this a try, as well. Again, thank you very much.
 
#4 · (Edited)
I'm especially curious to see if the "Photos" background task behaves itself (or if it eventually misbehaves again). I've seen quite a few references to it's overuse of resources (somewhere I seem to recall it had to do with an "album" feature - or something like that).... On Windows 8/8.1, one of the first things I'd do is uninstall as many of the built-in "Universal" (aka "Metro") apps as I could. Sad that they are the weakest link once again in Windows 10. Microsoft ought to be embarrassed. The constant background nonsense that these apps engage in is just astounding.

By the way, by default a bunch of ridiculous apps are set to have "Live Tiles" on the StartScreen-looking portion of the Windows 10 Start Menu ... you can turn those live tiles off, since they eat up resources when updating their live tiles.

I'll stay tuned....

[P.S. ... your rig looks like it must have been fun to set up! Very creative. I used to modify desktops for my customers more often years ago ... but most of them have now switched to laptops... ]
 
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